Privacy Policy

We take your privacy seriously. This privacy policy describes how we obtain and store data that can identify you. We may update this policy from time to time and will indicate on the website when changes have been made.

What do we do with the information we collect?

The information you supply on any of our pages will be used for the sole purpose of the form, i.e. for pre-contract negotiation for services requested.

We do not share your data with any other third party.

Our ‘Contact Us’ pages

The information captured on these pages allows us to make sure the Finskey representative that is best placed to handle your enquiry contacts you. We capture:

Your first and last name

Your telephone number

Your email address

We capture both email and telephone number so that if we are unable to reach you on the phone, we can contact you via email to schedule the best time to call you. In addition, we may collect your IP address and use cookies (see our cookie policy below) unless you configure your web browser not to accept them.

Completing our initial enquiry form

If you contact us via the web form on our website or submit an enquiry on one of our landing pages, your data will be protected by a secure socket layer. The main website and all other enquiry pages are hosted by Namesco Ltd’s data center. Google analytics is used to gather user data, such as number of visitors to a page. This data is used to improve our pages so that they meet your needs.

Data collected through form inputs is stored in a database on our local server. Your data is stored for a maximum of 30 days, after which, it is deleted.

Calling us on our business landline

To contact us call 0203 086 7043. This number will take you directly to our business.

Communication as part of our Lead Generation Service

A regular call, at least once per week, from your account manager – this is the minimum call frequency.

Monthly invoicing communication via email

Most of the information we hold about you is publiclly available information.

Marketing

The information we collect about you is used solely for the purposes for which it was provided. We will never use your data or share it for marketing purposes.

Finskey does sometimes provide added value communications in the form of regular newsletters containing items of interest for financial services industry professionals. We only send these communications to contacts who have subscribed to these services.

Your rights

Under data protection law you have the right to ask us for a copy of the information we hold about you, and to have any inaccuracies corrected or removed. You may also ask us to delete all personal data held by us or any controller or processor with which we have shared your data as well as request that we cease to process any of your contact data.

To do this, please either contact us in writing, by telephone or email. Contact us either by filling in our contact form or by phone on 0203 086 7043.

Data Protection

Finskey collects data only to make contact with individuals interested in contracting our services. Finskey is registered with the Information Commissioner in the UK with reference number ZA760116. Our data protection officer is Neil Jenkins, and he can be contacted at [email protected]

Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data. However, no data transmission over the Internet can be guaranteed to be totally secured. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information, which you send to us, and you do so at your own risk.

Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. If you wish to obtain this data, email [email protected]

Cookie Policy

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Some websites will also use cookies to enable them to target their advertising or marketing messages based, for example, on your location and/or browsing habits. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What is in a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket.

Accepting or declining cookies

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The types of cookies we use

First party cookies:

First party cookies are set by the website you are visiting and they can only be read by that site.

Third party cookies:

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube, and these sites may set their own cookies.

More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites. It is important to note that advertising cookies are not set for UK visitors to the finskey.co.uk website.

Finskey.co.uk does use advertising cookies but these will not track your behaviour outside of the finskey.co.uk website.

Session cookies:

Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.

Persistent cookies:

This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

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